Policies

What we collect. When you shop, you provide your Minecraft username and Discord username so staff can deliver your purchase. We do not collect names, emails, addresses or phone numbers on this site.

Payments. Payments are processed by Kisa on its own website. WaveMC never sees or stores your card details. What we receive from a Kisa donation is the amount, the timestamp and the description you typed.

Server status. The live status widget queries a public Minecraft status service (mcsrvstat.us) to show whether wavemc.pro is online and how many players are connected. No personal data is sent to it.

Discord. Our community runs on Discord. When you join, Discord's own terms and privacy policy apply to your account there.

Retention. We keep payment descriptions only as long as needed to deliver your purchase and resolve support requests.

All payments go through kisa.ge/donate/WaveMC. You choose and enter the amount yourself, so make sure it matches the price of the item you selected:

• Titan 30 GEL · Master 20 GEL · MVP 15 GEL · VIP 10 GEL
• Prime 7 GEL · Amethyst 5 GEL · Crimson 4 GEL · Gold 2 GEL

The payment description must include the item name plus your exact Minecraft and Discord usernames — use the copy button at checkout and paste it exactly. Underpaid or unclear donations can be held until staff confirm the details with you on Discord.

Purchases are delivered manually after staff verify your donation. Delivery is usually within 24 hours and never instant. Your purchase is delivered to the Minecraft account whose username you provided, so double-check the spelling — including capitalisation. If your purchase hasn't arrived, message staff on Discord with your Kisa payment details and the item you bought.

Donations fund the server, so completed deliveries are generally non-refundable. We will refund or re-deliver in clear cases of genuine error — a duplicate payment or a purchase that was never delivered. If you believe you are owed a refund, contact staff on Discord with your payment details and we will review your case.

Our Discord team is the fastest way to reach staff about any of the above.